Money Habits Privacy Policy

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Last updated January 28, 2024

Our contact details 

Name: Money Habits

Address: 60 Meadowpark Avenue, Bathgate, West Lothian, EH48 2SU, United Kingdom.

Phone Number: +44 744 371 1750

E-mail: enquiries@moneyhabits.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, names and contact email address)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To deliver and facilitate delivery of services. We may process your information to provide you with the requested service.
• To respond to user enquiries/offer support. We may process your information to respond to your enquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To receive our occasional newsletters and promotional emails.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You are able to remove your consent at any time. You can do this by contacting enquiries@moneyhabits.co.uk
2. We have a contractual obligation.
3. We have a legal obligation.
4. We have a vital interest.

How we use cookies and other tracking technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse cookies is set out in our Cookie Policy.

How we store your personal information 

Your information is securely stored on our servers.

We keep your names and contact email addresses for as long as it is necessary for the purposes set out in this privacy policy. We will then dispose your information as soon as we receive a request from you to do so.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at enquiries@moneyhabits.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@moneyhabits.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk